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The Skin & Laser Clinic is a private clinic located within the ‘eforea spa’ at the Hilton Hotel.  Follow the signs from the entrance to the spa.

Yes, Dr Rami Salib is a highly qualified Consultant Ear, Nose & Throat Surgeon, and Associate Professor with over 20 years’ experience in ENT.

We require a £20 booking fee.

The clinic requires a £20 booking fee for consultations and treatments. Until this fee has been paid no appointment is secured.

The fee can be redeemable against treatments, products and vouchers.

The fee is non refundable.

 

We understand that things come up!  To ensure the best service for all of our clients, we  respectfully request at least 48-hours notice to be given for any appointment cancellation.

If an appointment is not cancelled within this time frame or you do not turn up to the appointment, regretfully the booking deposit will be forfeited or a session on a pre-paid course will be deducted.

If you loose your deposit due to inadequate notice of change or cancellation to a booking a further deposit will need to be taken prior to being able to book another appointment.

 From the 1st of April 2025 the parking system has changed.

We still offer FREE Parking, when you arrive in the clinic you will need to register your car registration number by scanning a QR code this will prevent a penalty notice.

* Please allow plenty of time for parking as there may be events at the Ageas Bowl.    

https://www.ageasbowl.com/ageas-bowl-live/

Any feedback is much appreciated, both positive and negative. Feedback is used to review and improve quality of service. You may submit feedback verbally, via email, via the clinic website or via Google reviews.

Please note we do not offer refunds for any treatments, products, pre-paid treatments or gift vouchers.
 

If you have pre-paid for a course of treatments (laser, facials or polynucleotides) but subsequently decided that you no longer want to go ahead, we will provide you with a full refund less 10% to cover admin costs. You have 14 days in which to do this from the date of your initial purchase with the added proviso that no treatments have been used from the course. 

Subsequent to the 14 day cooling off period our refund policy, (set out above) will apply.

If you cannot continue with treatment for a medical reason, and proof of this will need to be provided from your GP or hospital, we will credit your account or supply a gift voucher which can be used for other treatments.